netFORUM Enterprise Accounting Feedback – AUDC 2017

Wednesday, April 12, 2017, 9:45 AM - 10:45 AM CT

Accounting is a critical part of the system and we wanted to meet with customers to talk through new design ideas to improve different accounting workflows. We also wanted to hear how the current process is working for customers and where we can improve. We learned:

  • How the invoice was paid should be included on cancel/return and void pages
  • Participants had favorable reactions to reduced number of clicks to cancelling or voiding a line item
  • The process to begin a void was not intuitive in the proposed workflow

Location

AUDC 2017